Buying direct from us
You can buy our books through all good retailers. You can also buy direct from us on this website, via our distribution partner Grantham Book Services. Orders placed directly with our website will be processed within 24 hours during the working week.
Please note that we pre-ordered books might not ship until the publication date, as listed on the website. Sometimes we are able to get books shipped early. Email us on firstname.lastname@example.org if you have a specific need. Having trouble adding to cart? Make sure you've accepted cookies at the top of the screen.
Payments are taken through PayPal. Here are their terms and conditions. You do not need a PayPal account to pay with their service. We do not store your credit card information nor do we share customer details with any third parties.
UK shipping is £1.00 for a single book or FREE for two or more books, via Royal Mail. International shiping is £5.00 for the first book + £2.00 for each additional book. You should receive your book in 2 working days. Please contact us on email@example.com if you haven't received your book within 5 days of purchase.
Prices and availability
We work very hard to make sure that all the information on this website is accurate, but mistakes do happen. Prices and availability may change without prior notice.
Cancellations and returns
If you need to cancel or return a purchase, please email us on firstname.lastname@example.org and we will arrange return shipping. You can cancel your purchase any time up to seven days after the purchase for any reason. If you need to return your book because it is damaged, please return it within fourteen days to the returns address on the slip. Returned books will, unfortunately, not count towards your free shipping for life total.
Giving us your email address
We only want to send you emails if you want us to. If you have signed up for one of our newsletters or given us your email via some other clearly marked marketing efforts, we'll send you occasional emails about our books. Otherwise, we will leave you alone. We will keep your emails secure and we will never pass your details on. You will be able to unsubscribe easily at any time.
Talk to us, but please be nice
We have designed this site to give you tools to discover books, as in our reading lists, and to talk to authors, like our author Q&A section. But please keep the content appropriate. We reserve the right to remove any inappropriate content for any reason at any time. For persistent posting of inappropriate content, we may revoke site membership. You can find us on email@example.com.